refund & cancellation policy

REFUND AND CANCELLATION POLICY 

Please read the information before prior to requesting 

a refund or return. 

G5 Basketball Corp Pty Ltd will not provide a refund simply for 

a change of mind or incorrect decision. 

Please be advised that refunds are generally only available 

where an event has been cancellled or reschedule. 

1.General Policy 

Cancel at least 24hours before the class for a credit. No 

refunds. 

The credit can be used at other locations and classes of 

the same level. 

The credit must be used within that term of classes or 

credit will be lost. 

The owner has discreation to offer flexibility.

REFUND AND 

CANCELLATION POLICY 

2. Full Term Cancellation Fees: 

7+ days in advance: 100% refund 

3-6 days in advance: 70% refund 

Within 48 hours we do not refund entries for any reason. 

If you must withdraw from classes/program due to illness or 

injury, a medical certificate must be provided with a refund 

request. Refund amounts due to illness or injury will be 

reviewed on a case by case basis. 

Date Adopted by G5B 

Effective Date: 14/10/24 

G5 Basketball Corp Pty Ltd 

Email: g5basketball.info@gmail.com 

ABN: 19 662 623 181